Quality Assurance and Accreditation Department

1. Division name: Quality Assurance and Accreditation Department (OOKiA)

2. Information about the head of the department:

3. Field of activity:

Goals:

- conducting institutional and specialized accreditation;

- organizational and methodological support of university accreditation procedures;

- coordination of work on the collection and processing of information necessary for participation in national and international rankings;

- conducting a rating system for evaluating the activities of teaching staff, departments and faculty;

- coordination of work to maintain, continuously improve and improve the effectiveness of the university's quality management system in accordance with the requirements of the ST RK ISO 9001:2016.

Tasks:

- passing an external inspection audit on the QMS; 

- passage of institutional and specialized accreditation;

- improvement of the system of regular internal audits (inspections) of the quality system;

- maintaining a system for monitoring and measuring the main and auxiliary QMS processes;

- improving the customer satisfaction monitoring system;

- participation of the university in academic rankings;

- updating of university documents.

Direction of work:

- methodological and organizational support of the processes of institutional accreditation and accreditation of educational programs in accreditation agencies;

- conducting internal audits of the activities of structural divisions within the competence of the department;

- carrying out standard control of documentation of the quality management system, and projects for compliance with the requirements and provisions of existing regulatory documents.

Functions:

Development, implementation, improvement and maintenance of the integrity of the University's quality management system in accordance with international standards:

- formation of the principles of the university's activity in the field of quality management system in accordance with international standards ISO 9001 series and others;

- information – methodological support documentation management of the university's quality management system at all stages of its life cycle (development; examination; coordination, approval, registration, replication, accounting, distribution, storage of documents; placement of documents on the educational portal of the university; verification; making proposals for revision, modification or cancellation of documents);

- informational and consulting support for the activities of structural units on the functioning of the quality management system;

- collecting and providing reliable data on the effectiveness of the university's quality management system processes necessary for self-assessment and analysis by the university management;

- carrying out corrective and preventive actions necessary to eliminate (prevent) inconsistencies in the organization of university processes and the quality of educational services provided;

- implementation of organizational, methodological and informational support for the preparation and conduct of procedures for national institutional and/or international specialized accreditation of educational programs;

- coordination of work on national institutional and international specialized accreditation of educational programs;

- study, systematization and control of the execution of regulatory documents of bodies exercising control in education on accreditation issues;

- support of the process of self-assessment of individual educational programs and the university as a whole;

- intra-university monitoring of the implementation of accreditation indicators for higher education institutions and for individual educational programs.

Department structure:

In the staff of the OOKiA: the head of the department and the specialist in charge of the work of accreditation and the quality system of education.

- Head of Department;

- Specialist of the department.

4. List of regulatory documents (NPA):