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- Department of "Tourism and Service"
Head of the Department
Zhunussova Aliya Anarkhanovna
Head of the Department, PhD
8 701 250 31 76
202
aliya.zhunusova1983@mail.ru
About the department
The Department of Tourism and Service is a structural subdivision of the Faculty of Economics and Service KazUTB, which trains highly qualified managers who are able to solve business problems and tasks taking into account current trends in the development of the national economy of the Republic of Kazakhstan, hoteliers and restaurateurs who are well-versed in the hotel and restaurant business, can organize corporate receptions and holidays at a high level in the style of fashionable receptions, business breakfasts, cocktails or open your own cafe, hotel or pizzeria, specialists in the field of tourism, which can create attractive tourist routes and products, offer high-quality services, providing world-class service.
Achievements of the Department of Tourism and Service:
International and (or) national specialized accreditation has been completed in 5 years; Participation in the rating of the educational program of NCE "Atameken" (2nd place); 3rd place in the Republican Student Olympiad in technology and tactics of active types of tourism; 3rd place in the Restaurand and Hotel Business subject Olympiad.
Educational and methodical work of the department:
At the department, educational and methodological work has been set at a high level, in particular, teaching staff of the department publish educational and methodological works and developments, meetings of four methodological sections are held. Teachers of the department are constantly involved in improving their qualifications, both at the Kazakh and foreign levels.
The department trains students in 5 educational programs and bachelor's degree specialties both full-time and with the use of distance learning technologies. The teaching staff is also trained in 2 educational programs. Theoretical and practical training of students and undergraduates in the learning process is focused on the modern needs of employers.
Bachelor course
Profile subjects: geography, foreign language
Degree awarded: Bachelor in the field of services in the educational
program "Restaurant business and hotel business", "IT technologies in the field of service"
Currently, the educational program "Restaurant business and hotel complex" is one of the most popular specialties in the restaurant and hotel sector.
The hospitality industry is the most dynamically developing and highly profitable branch of the economy. Hotel and restaurant chains are growing, new establishments are opening, and professional personnel are needed for their successful functioning.
FEATURES OF THE PROFESSION
The sphere of professional activity of a graduate of an educational program is:
A specialist in the restaurant and hotel business is engaged in:
5 advantages of learning:
Profile subjects: geography, foreign language
Degree awarded: Bachelor in the field of services in the educational
program "Tourism" and "International Tourism".
The profession of the tourism service sector has been among the most sought-after professions on the labor market for many years. Their demand is increasing every year, because this is primarily due to the fact that people have more opportunities to travel.
The tourism industry is considered one of the fastest growing and promising. And this means that a person who has chosen tourism as his profession will never disappear anywhere.
FEATURES OF THE PROFESSION
The sphere of professional activity of a graduate of an educational program is:
5 advantages of learning:
Place of employment:
The work of a graduate of the "Tourism" and "International Tourism" directions is connected with consulting clients and selling company services, monitoring the market of tourist services and companies engaged in passenger transportation, interaction with insurance companies and passport and visa services.
Travel companies and associations of tour operators are the main employers of tourism managers.
Profile subjects: geography, foreign language
Degree awarded: Bachelor in the field of
IT technologies in the service sector are guided by modern information technologies used at enterprises of the hospitality and tourism industry
The sphere of professional activity of a graduate of an educational program is:
5 advantages of learning:
Place of employment:
The work of a graduate of the "Tourism" and "International Tourism" directions is connected with consulting clients and selling company services, monitoring the market of tourist services and companies engaged in passenger transportation, interaction with insurance companies and passport and visa services.
Travel companies and associations of tour operators are the main employers of tourism managers.
КЭД 22 -IT 22 15.12.21 (1).pdf
План мероприятий по развитию культуры обеспечения качества образовательных программ 6В11128.jpeg
Profile subjects: geography, foreign language
Degree awarded: Bachelor in the field of services in the educational program "Tourism" and "International Tourism".
International tourism is one of the fastest growing sectors of the world economy, one of the most profitable types of business, attracting large investments, providing growing employment and income, including to the state budgets of countries.
The field of professional activity of graduates includes the development and implementation of tourist products with qualities that meet the requirements of consumers, the organization of comprehensive tourist services in the main sectors of the tourism industry, the design of tourist and recreational areas and complexes, and their management.
The objects of professional activity of the graduate of the educational program 6B11129 "International tourism" are consumers (individual or corporate clients) and their needs; tourist product; technological processes of providing tourist services; accommodation facilities, catering facilities, objects of excursion activities, sports and recreation services, means of transport, tourism industry enterprises and other objects related to the development of and the implementation of a tourist product; information resources, systems and means of providing automated information systems and technologies for tourism activities.
Employment options
The purpose of the OP: Training of highly qualified specialists with innovative thinking, possessing advanced technologies in the modern tourism industry, able to integrate into the conditions of the global tourism business
План развития ОП 6В11129 Международный туризм 2021.pdf
КЭД Международный туризм 2021.pdf
План мероприятий по развитию культуры обеспечения качества образовательных программ 6В11128.jpeg
Material and technical equipment
The study room Buffet hall was created for the purpose of students' practice according to the educational program; Restaurant business and hotel business and IT technologies in the field of service in the organization and holding of receptions. To acquire the necessary knowledge about the rules of the buffet organization, - observance of etiquette at the buffet, preparation of dishes and their decoration; to give the concept of a buffet banquet; to study the organization of the banquet and table setting, to get acquainted with new service technologies.
The study room is a hotel room; The study room is a standard hotel room equipped with furniture and equipment required for rooms of this category. Students get acquainted with equipment in practice, apply harvesting methods, study equipment and labor tools, acquire professional skills in a short time.
The study room is equipped with tourist equipment: sleeping bags, mattresses, karemats, bags, backpacks, tents, tables, chairs, folding beds and other tourist accessories.
Study room Bar business
Students in practice get acquainted with the forms and methods of service; types of bar utensils, inventory, equipment; drawing up and registration of a bar card; organization and technique of customer service in bars of various types and classes; rules for processing payments for services; personnel requirements; labor organization.
| АО "Казахский университет технологии и бизнеса" | |||
| Штатная численность ППС на 2023-2024 учебный год | |||
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| № | Ф.И.О. | Ученая/академическая степень, звание | Должность |
| Кафедра "Туризм и сервис" -1 лаборант | |||
| 1 | Жунусова Алия Анархановна | доктор по профилю (PhD) | заведующий кафедрой (асс.проф) |
| 2 | Бисеков Алькен Толеувич | д.э.н. | ассоц.профессор (доцент) |
| 3 | Джангельдина Дарига Изтургановна | к.п.н.,доцент | ассоц.профессор (доцент) |
| 4 | Ярдякова Ирина Владимировна | доктор философии (PhD) | ассоц.профессор (доцент) |
| 5 | Рей Инна Юрьевна | доктор философии (PhD) | ассоц.профессор (доцент) |
| 6 | Мустафаев Канат Сеиткамалович | к.э.н. | ассоц.профессор (доцент) |
| 7 | Омаркожаева Асем Нурбергеновна | к.э.н.,доцент | ассоц.профессор (доцент) |
| 8 | Есилов Асылхан Бурамбекович | доктор философии (PhD) | ассоц.профессор (доцент) |
| 9 | Терджан Нурфер | доктор философии (PhD) | старший преподаватель |
| 10 | Курманкулова Нуржамал Жумагазовна | к.э.н., асс.проф (доцент) | ассоц.профессор (доцент) |
| 11 | Каркинбаева Шолпан Искаковна | магистр | старший преподаватель |
| 12 | Ахметова Галия Базархановна | магистр | старший преподаватель |
| 13 | Канатова Сауле Канатовна | магистр | старший преподаватель |
| 14 | Нурмадиева Гульнара Даулетбаевна | магистр | ст.преподаватель |
| 15 | Дюсекова Динара Амангельдиновна |
|
старший преподаватель (РД) |
| 16 | Толоубай Маржан Толоубаевна | магистр | ст.преподаватель |
| 17 | Муканова Балжан Шамеровна | магистр | старший преподаватель |
| 18 | Абеуханова Еркежан Бахытбековна | магистр | старший преподаватель |
| 19 | Бакербекова Анар Толеубековна | магистр | старший преподаватель |
| 20 | Омарова Кенжегуль Акмышевна | магистр | старший преподаватель |
| 21 | Рустемова Сабира Муратовна | магистр | старший преподаватель |
| 22 | ЕгинбаеваАлтынгуль Бахытчановна | магистр | старший преподаватель |
| 23 | Султанова Асель Кожабердиевна | магистр | старший преподаватель |
| 24 | Рахметова Сандуғаш Рахметқызы | магистр | преподаватель |
| 25 | Сайын Жазира (совм) | PhD | ассоциированный профессор |
| 26 | Жаксылыкова Сауле Умиртаевна(совм) | работодатель | старший преподаватель |
| 27 | Рахимбеков Бекзат Кудайбергенович (совм) | магистр | старший преподаватель |
Scientific activity
Teaching staff of the department actively use modern information technologies and carry out research work related to priority areas of industrial and innovative development of the economy of Kazakhstan. The results of scientific research of teaching staff are introduced into production and the educational process. On the basis of these works, author's courses are developed and the contents of lecture courses, practical and seminar classes are built, theses and master's theses are carried out.
The international scientific publications Thomson Reuters and Scopus have published scientific papers of the leading teaching staff of the department.
The department pays considerable attention to the practical training of students: the application of the acquired knowledge at the advanced enterprises of the hospitality industry. For this purpose, the bases of practice have been identified: national companies and leading large enterprises, such as: Akmolaturist JSC, Rixos Hotel, Sayat Travel Company, Association of Tour Operators of the Republic of Kazakhstan, Masters of Tourism LLP, Turistik Kamkor CF, Otau Service LLP.
Agreements and cooperation agreements have been signed with various international companies: The Academy of Tourism in Antalya, the Academy of Image Studies, Triumph SAT group trevel LLP, etc. In these organizations, students receive organizational and managerial, organizational and technological, economic skills, as well as undergo practical training, prepare term papers and theses.
From 2018 to the present – Head of the Department "Technology and Standardization" of the Kazakh University of Technology and Business. He has diplomas, letters of thanks from the Ministry of Education and Science of the Republic of Kazakhstan and universities, author of about 70 scientific papers, analytical reviews, electronic textbook, patents of the Republic of Kazakhstan, textbooksSince 2022, an agreement on partnership, cooperation and mutual assistance has been signed between the LLP "Certification Center of the Hospitality Industry" and the Kazakh University of Technology and Business No. 4 dated 02/14/2022 and students in the educational programs "RDGB", "Tourism" will undergo professional certification.
Outstanding graduates of the department
Over the years of its activity, the department has graduated more than 1,000 specialists-managers, service sector specialists, most of whom work in senior positions of enterprises, organizations, hotel and restaurant business, in travel companies, airline agencies, tourist and hotel complexes, sanatorium-resort institutions, firms of Kazakhstan and foreign countries.
On February 29, 2016, a solemn opening of a branch of the department for all specialties took place in JSC Akmolaturist of the Department of Tourism and Service and students. After signing the contract, a tour of the hotel complex was conducted.
On January 12, 2018, the second branch of the department was opened on the basis of Rixos President Hotel Astana.
The opening of a branch of the department is an important form of cooperation between the university and the enterprise. Joint work within the framework of training future specialists will be successful and effective. Students will get a good practical experience in the branch of the department.
The branches of the department are a subdivision of the Department of "Tourism and Service" of the Faculty of "Economics and Service", uniting the teachers of the department and employees of JSC "Akmolaturist" and Rixos President Hotel Astana providing joint educational, methodological, organizational and methodological and research work.
Students undergo practical training in "Sayat-Travel" LLP, "Akmolaturist" JSC according to the curriculum and schedule of classes.
The department annually invites visiting professors from leading universities in Europe, China and Russia to give lectures to students, undergraduates of the department. In different years, lectures and classes were given by professors: S.K. Ovcharova (Varna Free University named after Ch.Khrabra, Bulgaria), Y.Grotte (Budapest Metropolitan University, Hungary), E. Kudys (Xinjiang State University, China). Hitzman Harald (Germany), O. Prokopeno (Poland), etc. Much attention is paid to international cooperation. The University cooperates with many higher educational institutions of the world: Russia, Great Britain, Italy, Germany, Hungary, Greece, Turkey, South Korea and others. Within the framework of cooperation, 20 students (Turkey, Italy, South Korea, Poland, Latvia) have completed international practice and academic mobility in foreign countries over the past 3 years. For personal qualities and responsibility to work, one student who studied under the educational program "Restaurant business and hotel business" was invited to permanent work in Turkey in 2020.
Strategic partners are: KIK RUK G.Kazan, Moscow University named after S.Yu. Witte G.Moscow, Omsk Regional Institute and Omsk State University named after F.M.Dostaevsky (Russia), Antalya Tourism Academy (Turkey).
