On October 14, 2026, the Department of "Tourism and Service" organized a guest lecture featuring Seitzhan Maratovich Ospanov—founder of the First Restaurant School, an expert in the restaurant business, and a restaurant auditor.
The topic of the meeting, "Restaurant Audit," was dedicated to current issues in managing restaurant enterprises, improving service quality, and refining business processes within the hospitality industry.
During the lecture, Seitzhan Maratovich shared professional knowledge about the principles of conducting a restaurant audit, modern approaches to evaluating an establishment's operational efficiency, and tools for identifying business growth opportunities. Special emphasis was placed on the importance of systematic quality control, internal process optimization, and the implementation of effective management solutions.
For the students, the meeting was a great opportunity to deepen their professional knowledge, familiarize themselves with current restaurant industry requirements, and gain insight into the practical aspects of food service management. Engaging in direct dialogue with an industry professional contributes to the development of competencies that are in high demand in today's job market.
A key outcome of the meeting was the discussion of future cooperation between the university and the First Restaurant School. Both parties outlined areas for further interaction and scheduled steps toward drafting a memorandum of cooperation. The planned partnership opens up prospects for joint educational initiatives, professional experience exchange, and expanded practical training opportunities for future specialists.
The Department of "Tourism and Service" expresses its sincere gratitude to Seitzhan Maratovich Ospanov for an insightful lecture, open dialogue, valuable professional recommendations, and his contribution to the development of practice-oriented education. His participation was a significant event for the students, enabling them to gain a deeper understanding of the specifics of restaurant auditing and modern approaches to restaurant management.
